Privacy Policy

Last updated: April 2026

Kateao Limited ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (New Zealand) and other applicable laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following personal information when you use our website:

Full name
Email address
School name
Account-related information provided during registration

We do not collect or store your password. Passwords are securely managed by our authentication provider.

2. How We Collect Information

We collect personal information when you:

Register for an account
Subscribe to a plan
Purchase or access teaching resources
Contact us or interact with the website

We also collect limited usage data through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

Create and manage your account
Provide access to teaching resources
Process subscriptions and payments
Track downloads and usage for account features
Communicate with you (e.g. account updates, support)
Improve our website and services

4. Payments

All payments are processed securely through third-party providers such as Stripe.

We do not store your credit card or payment details.

5. Third-Party Services

We use trusted third-party services to operate our website:

Memberstack – for user accounts, authentication, and subscriptions
Stripe – for payment processing
Google Analytics – for website analytics

These providers may store and process your data in accordance with their own privacy policies.

6. Cookies and Analytics

We use cookies and similar technologies to:

Improve website functionality
Understand how users interact with our website
Analyse traffic and usage patterns

By using our website, you consent to the use of cookies.

7. Data Storage and Security

Your information is stored securely using platforms such as Webflow and Memberstack.

We take reasonable steps to protect your personal information from:

Loss
Unauthorised access
Misuse or disclosure

However, no system is completely secure, and we cannot guarantee absolute security.

8. Access and Correction

You have the right to:

Access the personal information we hold about you
Request corrections to your information

You can do this by contacting us at the email below.

9. Deletion of Data

You may request that we delete your account and personal information at any time.

To do so, please contact us at:

support@kateao.com

We will process your request in accordance with applicable laws.

10. International Users

While our website is primarily intended for users in New Zealand, it may be accessed from other countries.

By using our website, you acknowledge that your information may be processed in New Zealand or other jurisdictions where our service providers operate.

11. Age Restriction

Our website is intended for users aged 18 years and over.

We do not knowingly collect personal information from individuals under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Email: support@kateao.com

Whakarongo